Frequently Asked Questions--Chincoteague Island Vacation Rental


How Do I Check Availability?

Point your Web browser
here to check for availability. Back to Top

What are your Rental Rates?

You'll find our rates right on our
Web Page. Back to Top

Where is Your Townhouse Located?

We are one block from the intersection of Maddox Boulevard (aka Beach Road) and Chicken City Road.
Click Here to pop up a map. Nearby landmarks include aj's Restaurant and the Brant gift shop. Back to Top

Is your Townhouse on the Beach?

Assateague Island in Virginia is a U.S. National Seashore, and is not developed. Other than Park Service facilities (Visitor Center, bathhouses, parking), there is no other development on the beach. There is just a big, beautiful beach. All lodging, restaurants, and other facilities are on the island of Chincoteague, which does not face the ocean.

Our place is 4 miles from the beach--and easy bike ride since the entire area is flat. Back to Top


Do You Allow Pets?

Sorry, no. You should know the National Park Service does not allow pets anywhere on Assateague Island or in the Wildlife Refuge, not even if kept in cars. In addition, Chincoteague's Memorial Park does not allow pets. What this means is that you'd end up locking your pet in a strange place and leaving it. We wouldn't do that to our pets.
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How is Your Townhouse Furnished/Equipped?

There are two bedrooms, both with a queen-size beds; there is also a queen-size sleep sofa in the living room. (Bring your own sheets/linens.) The kitchen is fully equipped with dishes, cookware, utensils, and small appliances (including microwave oven). There is a washer and dryer, cable television, VCR, and central air conditioning.
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How Do I Make a Reservation?

You can
book on line, Send E-Mail with your desired dates, or call (800) 221-5059. Include your postal mailing address and phone number. We will send you a rental agreement to sign and return with a deposit to confirm your reservation.

Do You Have a "Spam" Filter? If you do, it may prevent the information you requested from reaching you. Instead, your spam filter may send our message to your "bulk," "delete," "suspect email" or some other folder.

To make sure you get the information you requested from us, you must add harbourrentals@verizon.net to your Address book, Safe List, or White List. Back to Top


Are You a Rental Agency? How Many Properties Do You Have Available?

We are not a rental agency, but we use one for our townhouse, which we maintain as our own home.
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How Many People Do You Sleep?

Our two-bedroom townhouse sleeps 6. We cannot provide rollaway or other temporary beds.
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How Do You Handle Payments?

Personal checks are accepted for mailed payments 30 days prior to check-in. We are now offering CSA Security Deposit Protection for $49 in leiu of the $200 refundable security deposit. Master Card, VISA, and Discover accepted (2.5% convenience fee added).
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What is Your Cancellation Policy?

If for any reason you cancel your reservation, your deposit will be refunded only if the unit is rented for the same time period; $35 cancellation fee applies in any case. 
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What Do I Need to Bring?

Bring your own linens (sheets and towels), as well as paper goods, including bathroom tissue.Linens can be rented for $10 a set and towels for $5 a set.  
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Is there a telephone?

Sorry, no. We've never been able to work out a policy that would ensure payment of long-distance phone charges after guests have left. 
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What About Bad Weather?

As an ocean community, Chincoteague sometimes suffers coastal storms, especially in the Fall and Winter. If local officials issue a mandatory evacuation order, we will refund your payment on a pro-rated basis. No refunds are available, however, if you choose to leave early unless there is a mandatory evacuation.
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If You Have No Availability, Who Else Can I Call?

Please call Harbour Rentals, (800) 221-5059.
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When is The Pony Swim? How far in advance does this week book?

The Pony Swim is always held on the Wednesday before the last Thursday in July.

In 2012, Pony Penning is July 25-26. Pony Penning week usually books far in advance; Pony Penning week, 2012, is currently available. Back to Top


What is a Come-Here?

Born-Heres (Chincoteague natives) call those of us who visit Come-Heres.
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How Can I Find out More About Chincoteague?

Check out
Come-Here News for general Chincoteague information, news and events. You can also visit the Chamber of Commerce's Events Page. Back to Top

Do you have Restaurant recommendations?

We like, in no particular order, Wrights, aj's, Etta's, and Saigon Village. Our
Chincoteague News web site has a Restaurant Reviews section; please contribute your reviews.

Where Do I Get Answers to my Other Questions?

Send Us E-Mail or call (443) 394-3864. Back to Top